Return Policy

At NovaBazaarShop, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.

🔄 Returns

You have 14 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused and in its original packaging
• The item must be in the same condition as received
• Proof of purchase (order number) is required

❌ Non-Returnable Items

We do not accept returns for:

• Used or damaged items (unless faulty)
• Items returned after 14 days

⚠️ Faulty or Damaged Items

If your item arrives damaged or faulty, please contact us within 48 hours of delivery with photos.
We will arrange a replacement or refund.

💸 Refunds

Once your return is received and inspected:

• Refunds will be issued to your original payment method
• Please allow 5–10 business days for the refund to appear

🚚 Return Shipping

• Customers are responsible for return shipping costs unless the item is faulty or incorrect
• Original shipping costs are non-refundable

📩 How to Start a Return

To request a return, please email:
mshahrukhkhan2036@gmail.com

Include:

• Your order number
• Reason for return
• Photos (if applicable)

We aim to make the return process as simple as possible. Thank you for shopping with NovaBazaarShop!